Shipping policy
- Shipping Policy
- Last updated: April 8, 2025
At Keen Home Design, we are committed to delivering your order in a timely, reliable, and affordable manner. The following outlines our shipping policy for orders placed through keenhomedesign.com.
🛒 Shipping Locations
We currently ship to addresses within the United States only.
🚚 Processing Times
- Orders are typically processed within 1–3 business days.
- You will receive a confirmation email once your order is shipped, including tracking information.
📦 Shipping Methods & Delivery Times
We offer standard shipping options via trusted carriers such as UPS, FedEx, and USPS.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free |
| Expedited Shipping | 2–3 business days | $9.99 |
Delivery times are estimates and may vary based on location or carrier conditions.
🔎 Tracking Your Order
Once your order is shipped, you will receive an email with tracking details. You can monitor your delivery status via the carrier's website.
📬 Incorrect Addresses & Delivery Issues
Please ensure your shipping address is complete and accurate. Keen Home Design is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
If a package is returned due to an incorrect address, we will contact you to arrange re-shipment (additional shipping fees may apply).
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at info@keenhomedesign.com. We will do our best to resolve the issue.
❓ Questions
If you have any questions about shipping, feel free to reach out at:
📧 info@keenhomedesign.com